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Ordering Information
Orders | Shipping
Costs | Payment
Methods | Defective
Items | Exchanges
Placing
an Order
Contact Melody Ginn to make an appointment or to place your
order.
Customized
wedding veils may include added accents, such as pearls
and/or Australian crystal beads. Veils may also be finished
with pencil, pearl, ribbon, or rhinestone edge at your desired
length. Contact Melody Ginn about payment arrangements for
all custom orders.
Payment Methods
We will contact you to confirm your order and arrange
payment methods.
Shipping Costs
$10 to ship anywhere in the U.S.
$23 to ship anywhere outside the U.S.
Defective
Items
An item that is found to be defective will be replaced with
an identical item provided we are notified of the problem
within 7 days of pick-up or the shipment arrival. After
7 days, the item cannot be returned and we will not replace
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Exchanges
We understand that it can be difficult to know how your
veil or headpiece is going to look with your hair or
dress. In order to keep our prices low, we must maintain
our exchange policy as follows:
Our
product may be returned for exchange only.
My Wedding Veil and Birdcageveils.com offers traditional
wedding veils, birdcage veils, tiaras, and flower/feather
fascinators. Any one product may be exchanged for another.
Our exchange
and warranty period is 10 Days. Once the order has been
picked up or received, you have 10 days until it must be postmarked
for return. It does not need to be back to us in 10 days,
just postmarked.
If your wedding date is in less than 10 days from when
you receive your order, the return MUST be postmarked
2 days prior to your wedding date.
If you need to exchange your veil for another due to color
or length, it must be done within the same 10-day period
as stated above. A $5.00 fee will be added if the item
has to be shipped back to you.
If you have a change in plans, your dress comes in an
incompatible color or you have found something else,
the 10-day policy still applies no matter the reason.
Item(s) returned must be received in their original, new
condition.
Veils & headpieces are delicate items that can be
easily damaged by repeated handling, therefore our product
warranty does NOT exceed 10 days. We will gladly replace
any item that is defective, but we MUST be notified within
the 10 days. After the 10th day we will no longer be responsible
for defects found. Please inspect your items carefully
upon receipt.
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